We strive to provide the best possible service to all our customers. Please familiarise yourself with our delivery & return information below. If you have any remaining questions then do not hesitate to contact us and our team will be happy to assist you. 

Free Delivery within West Sussex 

We provide a free delivery service to those residing within the area of West Sussex. Our local deliveires are normally carried out in our own transport and a handover of the new machinery can be provided. Once the product is ready to be dispatched we will contact you to specify and a delivery day.  alternatively we offer a click and collect service for all customers.

Click and Collect service for those living outside of West Sussex

Alternatively, we offer a click and collect service for all customers outside of the West Sussex area. We have 4 on-premise locations, 3 of which are located within West Sussex (Horsham, Turners Hill - Ray Foster Garden & Forest Machinery, Pulborough - Burgess & Randall).

Our site outside of West Sussex is located in Redhill, Surrey

Most orders are collected from our largest branch, Horsham, but once your order has been placed we can communicate with you which branch is best suited to you for collection.

 

If a product is no longer required it can be returned within 28 days subject to it being in the same unused condition as at the time of purchase.  If a product is faulty, our in house workshops will be able to carry out any warranty repairs or replacement as required.  If a product is a 'special order' item we are unable to provide a refund unless the item has a manufacturing defect that is unable to be reapired under warranty.